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FAQ's
About the Owner
Hi, I'm Kaeleigh!
I started TTCC as a silver loving girly in a gold-dominated world, tired of unethical jewelry prices that did NOT reflect the quality of the jewelry (if it was even disclosed).
I had a vision to offer EVERYTHING in gold and silver, while making it durable, affordable, and being transparent about the type of jewelry being used.
I think charm bars open up a world of creativity and self expression, and I'm really excited to share that with you and see what you create! Thanks for being here!
Waterproof? Tarnish Free?
Yes and Yes! ALL of our products are waterproof, tarnish free, wear everywhere friendly!
How? We use something called Ion, or PVD metal for all of our gold products (chains and charms alike), and stainless steel for all silver products! This makes both metals sturdier than normal gold\silver while boosting longevity of the piece.
Like any good piece of jewelry, how you treat it is how it'll treat you! While it's safe to wear anywhere, giving it a cleaning with a soft cloth from time to time and keeping it away from harsh chemicals is always a good idea.
Return Policy
All sales are final. Due to the custom and limited nature of our products, we do not accept returns or exchanges. Please review your order carefully before placing it.
However, we do reserve the right to make exceptions to this rule on a case by case basis.
Contact Us
Still have questions? Email us at hi@thetotallycharmedclub.com